Delivery Policy
My Play Clutch Delivery Policy
Production Time:
Please remember that My Play Clutch specializes in personalized clutches, lovingly crafted just for you! Due to this, there is a 15 business day production window after your order is confirmed. This timeframe does not include shipping time.
Shipping Time:
Once your personalized clutch is complete, we offer a variety of domestic and international shipping options to get your new statement piece to you as quickly as possible. You'll see estimated delivery times displayed at checkout for each option you choose. However, please keep in mind that these are estimates and actual delivery times may vary depending on factors beyond our control.
For international orders, customs processing can add additional time to your delivery window. We'll provide the best estimate we can at checkout, but we recommend allowing extra buffer time if your clutch is for a specific event.
Tracking Your Order:
Once your clutch ships, you'll receive a notification with tracking information so you can follow its journey to your doorstep!
Important Notes:
- The 15 business day production window begins after your order is confirmed and payment is received.
- We recommend placing your order well in advance if you need your clutch for a specific date.
- My Play Clutch is not responsible for delays caused by shipping carriers or customs processing.
We appreciate your understanding and patience as we create your one-of-a-kind clutch! If you have any questions regarding delivery, please don't hesitate to contact us through our website or at Myplayclutchkb@gmail.com